This North Carolina Eatery Serves Cheesesteaks Locals Say Are Unbeatable
For anyone chasing the ultimate cheesesteak, Big Dave’s Cheesesteaks is a must-visit destination in Charlotte, North Carolina. Located at 8552 University City Blvd, Charlotte, NC 28213, this unassuming eatery has earned a reputation for delivering sandwiches packed with sizzling beef, melty cheese, and perfectly toasted bread.
The atmosphere buzzes with energy, from the open kitchen where every order is made fresh to the friendly staff who greet every customer like family. Big Dave’s isn’t trying to reinvent the wheel, it’s bringing authentic Philly flavors straight to North Carolina with passion, precision, and plenty of gooey cheese.
Each bite is a balance of rich, savory goodness and satisfying crunch, making it easy to see why locals rave about this spot. From lunchtime cravings to late-night indulgences, Big Dave’s Cheesesteaks has become a staple for anyone seeking bold, delicious sandwiches that never disappoint.
This North Carolina cheesesteak spot proves that authentic Philly flavor doesn’t need to leave the state.
1. West Philadelphia Roots Run Deep
Founder Derrick Hayes didn’t just stumble into the cheesesteak business by accident. Growing up in West Philadelphia, he learned what real cheesesteaks should taste like from the neighborhood legends who perfected the craft over decades.
That authenticity shows in every sandwich that comes out of the kitchen. When Hayes decided to expand beyond Georgia, Charlotte became the first out of state destination for Big Dave’s.
He wanted to bring those genuine Philly flavors to communities that craved quality but couldn’t always find it. The commitment to tradition runs through every decision, from ingredient selection to cooking techniques.
Walking into the Charlotte location, you immediately sense that dedication. The staff doesn’t cut corners or rush through orders just to move the line faster.
They treat each cheesesteak like it matters because to them, and to Hayes, it absolutely does. That West Philly foundation gives Big Dave’s an edge over competitors who simply try to imitate without understanding.
This isn’t fusion or reinvention. It’s respect for a culinary tradition that deserves to be honored and shared with people who appreciate great food done right.
2. Amoroso Rolls Make All The Difference
Anyone who knows cheesesteaks understands that the bread can make or break the entire experience. Big Dave’s uses authentic Amoroso rolls, the same ones served at legendary Philly shops that have been around for generations.
These aren’t generic hoagie buns you find at grocery stores. The texture of an Amoroso roll is perfectly balanced between soft and sturdy.
It holds up to generous portions of meat, cheese, and toppings without falling apart in your hands. Yet it’s tender enough that each bite feels light rather than heavy or doughy.
During my visits, I’ve watched how carefully the kitchen handles these rolls. They toast them just enough to create a slight crispness on the outside while keeping the inside pillowy soft.
That attention to detail transforms a good sandwich into something memorable. Many restaurants overlook bread quality, assuming customers won’t notice the difference.
Big Dave’s knows better. Using Amoroso rolls signals a commitment to authenticity that serious cheesesteak fans recognize and appreciate immediately.
It’s one of those details that separates pretenders from the real deal in this competitive food world.
3. Halal Options Welcome Everyone
Big Dave’s commitment to serving diverse communities shows in their use of halal beef and chicken. This decision opens the door for guests who follow specific dietary requirements but still want to enjoy incredible cheesesteaks.
It’s thoughtful and inclusive without making a big deal about it. The halal ingredients don’t compromise flavor or quality in any way.
If anything, the meat tastes even better because of the careful sourcing and preparation standards required for halal certification. Every bite delivers the same rich, savory taste you expect from a top tier cheesesteak.
I’ve spoken with several guests who expressed gratitude for this option. One family told me they had been searching for a place that could accommodate their dietary needs without sacrificing taste or experience.
Finding Big Dave’s felt like discovering a hidden gem they could return to regularly. This approach reflects the broader philosophy behind the restaurant.
Hayes and his team want Big Dave’s to be a gathering place where everyone feels welcome, regardless of background or dietary preferences. Food has power to bring people together, and halal options ensure more people can share in that experience.
4. Salmon Cheesesteaks Surprise And Delight
Most people expect beef when they think about cheesesteaks, but Big Dave’s salmon option has become a favorite among regulars. I watched a pescatarian customer’s face light up when she took her first bite, calling it a magnificent symphony of flavors.
That description stuck with me because it captured the experience perfectly. The salmon is cooked fresh, never frozen, and seasoned with the same care given to the beef options.
Combined with melted cheese, sautéed onions, mushrooms, and green peppers on that signature Amoroso roll, it creates something truly special. The fish stays moist and flaky while absorbing all those delicious flavors.
What impressed me most was how the kitchen treats this option with equal importance. They don’t view it as an afterthought for people who don’t eat meat.
Instead, they’ve crafted a sandwich that stands proudly alongside the classics and often steals the spotlight. Several reviews mention the salmon cheesesteak specifically, with guests returning just for that item.
It’s become one of those signature dishes that defines Big Dave’s creativity and willingness to expand beyond traditional boundaries while maintaining quality standards.
5. Hand Rolled Cheesesteak Egg Rolls
The first time someone recommended the cheesesteak egg rolls, I thought it sounded gimmicky. Then I tried them and understood why guests order them by the dozen.
These aren’t your typical egg rolls filled with vegetables and mystery meat. They’re packed with the same quality cheesesteak ingredients wrapped in a crispy shell.
Each egg roll is hand rolled in house, ensuring consistency and freshness. The kitchen offers multiple varieties including beef, chicken, and buffalo chicken options.
Some guests swear by the salmon egg rolls, which combine two menu favorites into one incredible appetizer. The texture contrast works beautifully.
That crunchy exterior gives way to tender, cheesy, flavorful filling that tastes exactly like the sandwiches. Dipping sauces add another layer of enjoyment, though honestly, the egg rolls are delicious on their own.
I’ve watched families order these as starters before their main courses arrive. Kids especially love them because they’re fun to eat and packed with familiar flavors.
It’s one of those creative menu items that could easily fail but succeeds because the execution is flawless and the concept respects the original dish.
6. Mama Hayes’ Banana Pudding Steals Hearts
After finishing a loaded cheesesteak, most people think they’re too full for dessert. Then they hear about Mama Hayes’ Banana Pudding and suddenly find room.
This isn’t store bought pudding dumped into a container. It’s made from scratch using a family recipe that tastes like childhood memories.
The layers of vanilla wafers, creamy pudding, and fresh bananas create perfect balance in every spoonful. Some guests mention wishing there was less whipped cream and more pudding, but that generous topping adds visual appeal and lightness to each serving.
The presentation alone makes you want to grab a spoon immediately. What makes this dessert special is the emotional connection.
Calling it Mama Hayes’ Banana Pudding tells you this recipe means something to the family. It’s not just another menu item designed to increase check averages.
It’s a piece of home being shared with guests who appreciate that level of care. I’ve seen people order extra servings to take home for later.
One regular told me she stops by just for the banana pudding even when she’s not hungry for a sandwich. That’s the kind of loyalty great desserts inspire when they’re made with love and quality ingredients.
7. The Energy Hits You Immediately
Before you even order, you notice the energy at Big Dave’s. Music plays at a volume that creates atmosphere without overwhelming conversation.
The staff moves with purpose and enthusiasm that’s contagious. Several reviews mention this energy specifically because it enhances the entire dining experience.
One guest joked that the only negative was the music being slightly too loud, but even that complaint came with laughter. The vibe strikes a balance between casual and exciting, making it perfect for quick lunches or relaxed dinners with friends.
You feel welcome the moment you walk through the door. Employees get mentioned by name in reviews because their positive attitudes leave lasting impressions.
They don’t just take orders and hand over food. They engage with guests, offer recommendations, and genuinely seem happy to be there.
That authenticity can’t be faked. The energy also comes from the open kitchen, where you can watch your food being prepared.
Seeing cooks work with skill and care adds to the anticipation. When your order arrives hot and fresh, that excitement pays off in every delicious bite you take.
8. Customer Service That Actually Cares
Exceptional customer service can turn a good meal into an unforgettable experience. At Big Dave’s, team members consistently receive praise for their warmth, patience, and professionalism.
She takes time explaining menu options to first-time visitors, making them feel comfortable rather than rushed through the ordering process. Multiple reviews highlight how staff members greet guests with genuine smiles and friendly energy.
These aren’t scripted interactions. The hospitality feels authentic because the employees truly care about creating positive experiences.
Even when issues arise, the response demonstrates commitment to making things right. Management provides contact information and follows up personally to resolve problems.
That accountability matters to customers who want to know their concerns are heard and valued. I’ve witnessed this service quality firsthand during several visits.
Whether the restaurant is busy or slow, the staff maintains consistent friendliness and attentiveness. They remember regular customers and treat newcomers like old friends.
In an industry where good service often feels rare, Big Dave’s sets a standard worth celebrating and supporting with repeat business.
9. Limited Time Offerings Keep Things Exciting
Big Dave’s keeps the menu fresh by introducing limited time offerings that give regulars something new to try. Items like the Spicy Jawn cheesesteak and Crib Chips create buzz and bring people back more frequently.
These specials show creativity while staying true to the core cheesesteak concept. The Spicy Jawn adds heat for guests who want more kick in their sandwich.
It’s not just about making things hotter though. The spice blend complements the other flavors rather than overpowering them.
You still taste the quality beef, melted cheese, and fresh toppings underneath that pleasant burn. Crib Chips offer a twist on traditional fries, giving sides more variety and personality.
These limited time items often become so popular that guests request they join the permanent menu. That feedback loop between restaurant and customers strengthens the community connection.
Seasonal offerings also give the kitchen team opportunities to experiment and showcase their skills. When employees feel empowered to innovate, that enthusiasm translates into better food and service.
Guests benefit from experiencing new flavors while enjoying the reliability of classic menu staples they already love.
10. Value Bundles Stretch Your Dollar
While some guests mention prices being higher than expected, Big Dave’s offers value bundles that make meals more affordable. The Party for One bundle gives solo diners a combination of favorites at a discounted price.
The Two for Thirty deal works perfectly for couples or friends sharing a meal together. These bundles take the guesswork out of ordering while ensuring you get a complete meal.
Instead of calculating individual item costs, you know exactly what you’re paying upfront. The portions are generous enough that many people have leftovers to enjoy later.
Quality ingredients and authentic preparation methods cost more than mass produced alternatives. Big Dave’s prices reflect the commitment to using halal meats, Amoroso rolls, and fresh toppings.
When you understand what goes into each sandwich, the value becomes clearer despite higher menu numbers. I’ve found that one footlong cheesesteak easily feeds two people when paired with sides.
Sharing makes the price per person much more reasonable. The satisfaction of eating truly great food also creates value beyond just dollars spent.
Sometimes paying a bit more for quality beats settling for cheap mediocrity that leaves you disappointed.
11. Online Ordering Makes Life Easier
Big Dave’s understands modern convenience with their online ordering system. Guests can place orders through the website or app for pickup or delivery.
This option saves time when you’re craving a cheesesteak but don’t want to wait in line during busy lunch rushes. The digital menu shows all available options with clear descriptions and pricing.
You can customize your order exactly how you want it, adding extra toppings or special instructions. The system sends confirmation and updates so you know when your food will be ready.
Delivery through platforms like DoorDash extends the reach beyond just the restaurant location. One guest mentioned ordering delivery and being impressed that everything arrived hot and fresh.
The fries stayed crispy, the banana pudding was perfectly chilled, and nothing got soggy during transport. The loyalty program through the app rewards frequent visitors with perks like free egg rolls.
You simply verify your email and provide your phone number when ordering. These small incentives encourage repeat business while making customers feel appreciated.
Technology enhances rather than replaces the personal touch that makes Big Dave’s special in the first place.
12. Location Offers Comfort And Accessibility
Situated at 8552 University City Boulevard, Big Dave’s enjoys a prime location that’s easy to find and access. The restaurant offers both indoor and outdoor seating, giving guests options based on weather and preference.
Plenty of parking means you won’t circle the lot searching for a spot during peak hours. The dining room is described as small but clean, accommodating a limited number of guests comfortably.
This intimate size creates a cozy atmosphere rather than the impersonal feeling of larger chain restaurants. Every table feels connected to the energy and excitement happening in the kitchen.
Being in the University City area means Big Dave’s serves a diverse mix of students, families, and professionals. The location has become a gathering spot where different communities come together over shared love of great food.
That diversity enriches the atmosphere and keeps things interesting. Operating hours from eleven in the morning until ten at night seven days a week provide flexibility for various schedules.
Whether you want lunch between classes, dinner after work, or a late evening meal, Big Dave’s accommodates your timing. Consistent hours build reliability that busy people appreciate when planning their day around quality food.
13. Recognition Proves The Hype Is Real
Big Dave’s Cheesesteaks ranked number six on Fast Casual’s 2025 Top 100 Movers and Shakers list. That national recognition validates what locals already knew about the quality and appeal of this growing brand.
The restaurant isn’t just popular in Charlotte. It’s making waves across the entire industry.
With a 4.7 star rating from over 1,600 reviews on Google Maps, the consistent praise speaks volumes. Sure, some negative experiences appear in the mix, but the overwhelming majority of guests leave satisfied and eager to return.
Those numbers don’t lie about overall quality and customer satisfaction. The rapid expansion from Georgia into North Carolina and beyond demonstrates business success built on solid foundations.
Hayes didn’t franchise recklessly or sacrifice standards for growth. Each new location maintains the same commitment to authenticity and quality that made the original shops successful.
Industry recognition and customer loyalty create a powerful combination. New visitors arrive with high expectations based on reputation, and Big Dave’s consistently meets those expectations.
That reliability turns curious first timers into devoted regulars who spread the word to friends and family, fueling continued growth and success.
